Refund Policy
Last updated:
1. Operator
Whroxxenatharai, 116 W Liberty St, Cincinnati, OH 45202, United States. Contact: info@whroxxenatharai.world, contact@whroxxenatharai.world, support@whroxxenatharai.world, help@whroxxenatharai.world.
2. Geographic Scope and Topic
Geographic scope: This refund policy applies to orders shipped to the United States and other regions we serve. Refund procedures may vary by location.
Topic: We sell dietary supplements for general wellness. Products are not medicines. Refunds apply to supplement purchases as described below.
3. Eligibility
You may request a refund within 14 days of delivery if the product is unopened and in its original packaging. Due to hygiene and safety regulations, opened dietary supplements cannot be returned.
4. How to Request a Refund
Contact us using the contact details above. Provide your order reference and reason for the request. We will respond within 5 business days.
4. Processing
If your request is approved, we will process the refund to your original payment method within 14 business days. Shipping costs may be non-refundable unless the return is due to our error.
6. Defective or Incorrect Products
If you receive a defective or incorrect product, contact us immediately. We will arrange a replacement or full refund including shipping.
7. Consumer Rights
Nothing in this policy affects your statutory rights under applicable consumer protection laws.
8. Contact
For refund requests or questions, contact us using the details in Section 1.